They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. Looking for the ability to control your card from your MB&T Mobile app? If you just need to withdraw cash, you can even specify if you want large or small bills. I received a deposit to my bank account for my Federal Tax refund in the amount of $2788.85 which is &55.15 less than the expected amount of $2844. Contact me for details. They're still holding it 7-10 business from that. With CardControl you can turn your card on and off on your own? Learn about loans or talk to a loan officer. They didn't do that. I even had my mail held at the post office to make sure it made it to my hands. How do I find a U.S. Bank branch or ATM when Im traveling. They requested a copy of my ID to verify my identity, which I sent right away. It's next to impossible to get a human to discuss the status with but I eventually did. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This will surely increase the credibility of your complaint. Santa Barbara Bank & Trust - Santa Barbara. Have a question? I did not pay attention to the set up of temp account with greendot where they get funds take fee then send my funds to me. Noboby seems to want to help even after sending me an email saying they will reissue the check for the other client. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. Understand and navigate the home buying process. Manage and pay bills. I found a amended return in November 2022. Finally in December of 2022, my refund was sent. When taxpayers pay-by-refund it's an easy way to get paid. But on Theyre holding and and providing different information. Desired outcome: Also of Interest Forward together HOW TO ENROLL WITH TPG A simple and convenient way to be paid You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to . It is frustrating that i cant get a "supervisor" or any higher up to look at this. Wealth Management U.S. Bank | U.S. Bancorp Investments is the marketing logo for U.S. Bank and its affiliate U.S. Bancorp Investments. The IRS and this company are useless. Or text GET APP to 872265 to receive a download link. For your protection, please do not send private or sensitive information via this form (for example, your account number, online banking username, social security number, etc.). NOWHERE in TurboTax, it was mentioned that this company is used and also nowhere was mentioned about any fees. Santa Barbara TPG offers several check cashing solutions with national brands to help you cash checks issued by TPG. Santa Barbara TPG makes tax time easy For Tax Professionals For Taxpayers For Check Cashers The easy way to pay for tax preparation No up-front fees Tax preparation fees are paid from the refund so there's nothing to pay up-front1 Safe & convenient Secure, fast payment with convenient refund disbursement options As fast as e-filing Fees were taken out more than once but no check was EVER mailed. "areaServed" : "US" You can also get help with the mobile app, opening a checking or savings account, transferring money and more. Well my 2020 was held up by IRS for paperwork took me almsot 2 years to get straight after 4/5 months Turbo Tax took their fees. }, I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. Beneficiary Account number: Provide account number, Beneficiary Bank: Wells Fargo Bank From here, you can reach us a couple ways: Call: Choose the applicable department you'd like to reach from the phone list provided. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I expected a return by mail as I have already done in the past. My deposit was denied due the account being closed so I was told a first check was mailed out and i never received it, so I filled out the paperwork to get another one mailed which was mailed out on March 28, 2023, per their website, well today is April 11, 2023, and I have still not received my check. Civista Bank provides banking services in connection with a tax refund program of Santa Barbara Tax Products Group (TPG). Contact Us - Santa Barbara Tax Products Group Contact Us Get answers to your questions right away. The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete. Next, select Customer Service at the top of the dashboard and choose Contact us. [protected]. You will be redirected to our online Wealth Management portal, to access your account. Fees apply to the ERO only with respect to successful collections. Enter your email address when prompted, then click Continue. If you prepared your own return online call: 877-908-7228 If you used a tax professional call: 800-901-6663 Business Hours All times are Pacific Standard Time. A whole month and issue is not fixed. Please select your preferred date and time, using the arrows to progress through upcoming weeks as needed. Montecito, CA 93108 Headquartered in Santa Barbara, CA, it has assets in the amount of $182,818,000. Desired outcome: Our mortgage loan officers tailor solutions to your unique needs. Alternatively, you can visit the Santa Barbra Tax Products , Contact the branch at 805.957.2222 for more details. Download our mobile app to get started today!*. Deposit products are offered by U.S.Bank National Association. Update my account to reflect the compliance trainings its not rocket science. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 2021 Copyrights. CA state franchise tax return suppose to be $1732, only received $1,450. .you know them and they know you. Submit your question using this form, and we will reply via phone or email within one business day of receipt of your message. The IRS did a trace. Pay for tax preparation with your tax refund TPG takes all associated fees out of your tax refund, making it easy to pay for tax preparation. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). Deposits made before the branch opens are processed the same business day. Tomas. Beneficiary Customer: Montecito Bank & Trust Here we are in march of 2023. Its customers are served from 2 locations. Early Tax Season: January 2 thru January 15 Mon-Fri: 7am - 4pm Sat: 7am - 11am Sun: 7am - 11am Peak Tax Season: January 16 thru March 12 Mon-Fri: 6am - 5pm Sat: 7am - 4pm Sun: 8am - Noon "url": "https://www.taxact.com", Do everything from enrolling in online banking to opening a business account, and more. Schedule a virtual appointment to enroll in online banking, download and set up the U.S. Bank Mobile App, discuss opening a new credit card, lending and business accounts, and more. Federal/ State refund amount. This 'Contact Us' form is for general information, comments and questions. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. Mortgage, home equity and credit products are offered by U.S.Bank National Association. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Refuse to update my information. I recently called the irs and said they still dont have my funds back. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). Submit a complaint and get your issue resolved. I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. Functions much like a check and is issued by the bank. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. Aug 18, 2022 deion sanders today find your senator. Please tell us your preferred contact method and time. Choose the banking area below you want to explore and you'll be connected to information centered around your financial needs. For a whole month and a half, they have 2 clients under 1 check number saying both clients got the money when we know that is impossible. These could be attempts to obtain personal information. 2Other than any amounts collected on behalf of software transmitters or other 3rd parties. I always appreciate their service. That was a large refund. Do u have a way to connect outside of here? Wires initiated in foreign funds, use SWIFT Code: WFBIUS6WFFX U.S. Bank, U.S. Bancorp Investments and their representatives do not provide tax or legal advice. Click the link in this email to activate your account. This is FRAUD and I am requesting my money back, Desired outcome: Can anyone help? Support How do I contact Santa Barbara Tax Products Group (SBTPG)? All Rights Reserved.20092023 Montecito Bank & Trust. All Rights Reserved.20092023 Montecito Bank & Trust. Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. Call me to let me know its done its been a whole month! Contact me if more information needed, Read full review of Santa Barbara Tax Products Group [SBTPG], Taxes withheld Santa Barbara tax group/TurboTax. Thank you. (800) 348-0146 Mon-Fri (8am-6pm), Montecito Bank & Trust Wealth management professionals from U.S. Bank and our affiliate U.S. Bancorp Investments can help create a plan that meets your needs now and in the future. 12 E. Figueroa St. SB, CA California, San Bernardino, 93101 United States Bank of Santa BarBara phone number 805-730-7860 0 0 Bank of Santa BarBara website See Also: Tax products group customer service Preview / Show details Use your Visa, Mastercard or Discover card. "contactPoint" :{ Return of my $55.15 since it was never authorized. Ill never do my taxes with TurboTax again and for them to be partnered with this shady bank makes it even worse I recommend if your thinkin about doin anytime of business with this company let me save you time stay away far away from sbtpg and turbo tax, Desired outcome: Their rude. Call me to let me know its done its been a whole month! For Further Credit to: Our customer name and account number, 1010 State Street Electronically transfer funds from your U.S. Bank checking or savings account to almost anywhere in the world. Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view, Please reach out to us. Montecito Bank & Trust does not endorse the information, content, presentation or accuracy of any other web site and is not responsible for it, its security practices or privacy policies. If your inquiry is related to volunteers, please complete and submit our Volunteer Request Form. Most U.S. Bank ATMs let you check your bank account balances, deposit cash and checks, transfer money between accounts, make payments and reset your card PIN. Set up with a banker or send domestic transfersonline. My refund date was April 6th 2022 and I had closed the account that my money was going to for my understanding TPG was supposed to send my money back to the IRS since they were unable to deposit the funds in my account, They never did Ive been getting the run around trying to figure out where my 2021 tax refund is sbtpg was the last to have it told me it would take 8- 10 business weeks to send my refund check back to irs . height: 100px; I absolutely love banking here. my name is sharon sweat i have also been trying to get my return from TPG who is holding onto my money and lieing about it. Schedule a virtual appointment for help with a wide range of tasks, such as enrolling in online banking, setting up direct deposit, ordering new debit cards and more. You have been successfully added to the TaxAct Do Not Sell list. Mon-Fri (9am-2pm). Be the first one to share your experience. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. Bank near me. You can also visit the U.S. Bank branch locator at https://www.usbank.com/locations/ and enter address, city or state and ZIP code that is nearest to you. You are always greeted with a smiling face. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. .They made everything very easy. I have been trying to get my money for well over a year now. Please refund my money $60. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service **Disclaimer: Every effort has been made to offer the most correct information possible. 3,385 was the amount of my refund and I would like for someone to call me so I can get the amount above that is owed to me that is still in the SBBTPG possition according to not only turbo tax but also the IRS. The U.S. Bank mobile app makes it simple to do all your banking, right here or wherever you go. For debit card questions and concerns like reporting a lost or stolen card or making a transaction dispute, please call: For fastest service, please have your full debit card number ready. You should consult your tax and/or legal advisor for advice and information concerning your particular situation. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. You can attach a file by clicking Attach a file (2), then click "Add+". Did you know? TPG is facilitating collections that are being made directly through EROs. Whether you like bundling benefits for everyday savings or keeping it simple with free checking. You will be redirected to our online Wealth Management portal, to access your account. Buy or sell foreign currency at this U.S. Bank branch. In that message SBBTPG said that my refund was sent back to the IRS on 10/7/2022 with the lead number 10052211. I want my money back and this company reported as fraudulent. Those under the age of 18 must of a co-applicant. Once a taxpayer that selected a Refund Transfer with direct deposit is at least 1 month past their expected IRS funding date TPG will contact your client, Clients are given the option to conveniently pay your fees with a credit card or bank account, If your client does not respond, TPG will debit your fees from your client's bank account, TPG collects our processing fee of 25% of the amount debited and the remainder is deposited into your bank account upon completion of the Auto Collect program2. Thats because this company probably never sent it back. American Express is a federally registered service mark of American Express. If you are reporting this after business hours or on the weekend, please contact our Service Center at (805) 963-7511 and follow the prompts. Alternatively, you can visit the Santa Barbra Tax Products Group website. Santa Barbara Tax Products Group [SBTPG] Customer Support Rated Extremely Low. I would like my money sent to my account, I am a tax professional that has been taking through thr ringer about my clients refund. This includes cases when we request you to send us documents or other financial information. March 3, 2022 4:14 PM. You can let us know of your plans in three different ways. I am not a scam. Let us know when and where you are traveling before you go so we can place a flag on your debit and credit cards to ensure they stay active. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. 805-730-7860. What a scam. They have Hi, Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. THEY OWE ME $5.531.80! All of my money deposited into my account immediately plus the $10 fee. I made it clear to the IRS and Turbo Tax that my bank account was closed and to send it either to my new account or mail me a check. 2023 Montecito Bank & Trust. She was very kind but helpless to assist me. Find more specifics and get answers to other common questions under support for appointment scheduling. The Bank of Santa Barbara was established on Dec. 19, 2005. Please RETURN the money. "@type": "Organization", To start, bring proof of your identity, such as a valid drivers license, state-issued photo ID or a valid passport. Can't beat that! For 24-hour assistance regarding your lost or stolen card, contact U.S. Bank Customer Service: 800.872.2657 for personal debit cards. I obtain a tax advocate to speed up the process the advocates supervisor frustratingly deposit my money in a TurboTax account because that was the last account information listed on my return. I want to file a class action lawsuit, need at least 20 people. You may also select Locations in the upper right corner of the page at usbank.com to start your search. This branch will be permanently closing on May 26, 2023. Desired outcome: Looks like this company has no reviews or no complaints yet. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank of Santa BarBara Customer Service. tax refund - omitting a number in my checking account, Albuquerque Periodontics and Implantology, Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. (805) 963-7511 Mon-Fri (8am-6pm) Claim it and get a lot of features. ] So is Turbo Tax! Return my MONEY. Call (805) 963-7511 or Contact us using the Online Request form on this page. TPG contacts your unfunded clients* Once a taxpayer that selected a Refund Transfer with direct deposit is at least 1 month past their expected IRS funding date TPG will contact your client Convenient payment options offered Clients are given the option to conveniently pay your fees with a credit card or bank account Fees are direct debited Desired outcome: Submit a complaint and get your issue resolved. 2023 TPG-TP | A Green Dot Company NMLS ID 914924 | Technology Privacy Statement Contact us so one of our agents can assist you. Beneficiary Routing number: 121000248 "contactType" : "customer service", This message appears to contain sensitive information. (805) 564-0298. Its secure and easy. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! SBTPG responded quiclky with a phone number. 3,385 was the amount of my refund and I would like for someone to call me so I can get the amount above that is owed to me that is still in the SBBTPG possition according to not only turbo tax but also the IRS, Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee. All Rights Reserved. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. Something went wrong. They cant find it. Santa Barbara Tax Products Group [SBTPG] reviews & complaints Santa Barbara Tax Products Group [SBTPG] Customer Support Rated Extremely Low 5 Resolved 232 Unresolved 2% of 237 complaints were resolved File a complaint Table of contents Verified Share Complaints Contacts Hours of Operation: Monday-Friday 7am-6pm Pacific Time. I used TurboTax for many years to file my tax returns and I never saw the refund issued by TPG PRODUCTS SBTPG LLC. Your banker is here for you through our video streaming and co-browsing tools. Select Secure Forms, then Card Travel Notification. I called today just to be on hold for an hr. TPG's program manages and pays out refunds for clients of many tax. Use this comments board to leave complaints and reviews about Bank of Santa BarBara. I want my money in my bank account or in my mail box. "https://www.youtube.com/taxact", Beneficiary Bank: Montecito Bank & Trust I need my money and the reps are very rude, don't help. U.S. A trust is formed. I am having the same problem with this tax product group. This complaint was posted by a verified customer. Enter your address, city, state or ZIP code. They refuse to send another check. Now I am fighting with the IRS and this company. I have $7000 wrapped up in taxes from 2021 and my family is suffering because of it; I made that money and depend on it for my family now it's 2023 and still no money sent they lie and said they sent it to irs they sent out a check 3 times I never received nothing I've been trying to get lawyers I have no one to help me with this I don't even have money to afford a lawyer it's really bad im in distress and disbelief that the government would let this happen to me. Tracy 1483 East Vly Rd, Santa Barbara CA 93108 Phone Number:(805) 565-4560. Fixed the issue. Use a temporary debit card to access your funds until your new card arrives. Desired outcome: Personal Checking made for you. Bring a valid ID and a signed physical card to the branch. * Montecito Bank & Trust does not charge for the Mobile Banking service; however, your wireless provider may charge for Internet access and text messages. I am in the same situation. If you suspect suspicious account activity or receive an email, voice mail or text message that appears to be from us, but you suspect to be fraudulent, please do not click on any links or attachments or enter any requested information. Initial Bank of Santa BarBara complaints should be directed to their team directly. Compare our Civista business checking accounts today. U.S. Bank virtual appointments use two-way video streaming technology to support your banking and financial needs. Store Hours. Then I was told itll take 8-12 weeks for irs to receive my tax refund from sbtpg . Click here to get notifications about new complaints of Bank of Santa BarBara. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? Get support on business checking accounts to commercial loans. 1 Checks up to $7,500 cashed for a cost up to $8 All rights reserved. I never used this company services for anything, I used only TurboTax. Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view. Find the Santa Barbara TPG contact information for tax professionals. Customer Service (805) 963-7511 Mon - Fri (8am-6pm) (800) 348-0146 Mon - Fri (8am-6pm) Online Banking Support (800) 348-0146 Mon - Fri (8am-6pm) 24/7 Telephone Banking Call toll-free (800) 608-1995 Wealth Management Montecito Bank & Trust 1106-E Coast Village Rd Montecito, CA 93108 (805) 564-0298 Routing Number At this point I feel that your company has stolen my money. TPG also offers the GO2bank Visa Debit Card in tax professional offices across the US as a great alternative to paper checks. Save time by having TPG automatically collect your tax preparation fees from these clients. "sameAs" : [ SSN. Montecito Bank & Trust does not endorse the information, content, presentation or accuracy of any other web site and is . Santa Barbara, CA 93101 This option also has an additional charge from the bank that processes the transaction. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. Ive read numerous thread on reddit that people having similar issue. Is this your company? Compare our traditional and specialty checking accounts today. Contact Information. Business Digital Banking & Treasury Management Support. Please try again later, Do Not Sell or Share My Personal Information. You can call the appropriate number below, complete a Contact form or use our new chat feature! To speak to a Customer Service representative please call. Everyone is so friendly and helpful. "https://www.facebook.com/taxact", You can find contact details for Bank of Santa BarBara above. Use the filters to narrow down your search. you'll find a Civista checking account for the way you live. Use an envelope, night deposit bag or tamper-evident bag to make a deposit outside of regular branch hours. If your inquiry is related to sponsorship or grant requests, please complete our Donation Request Form. I received a message from SBBTPG after I reported not getting my refund to the BBB. Investment products and services are: Not a deposit Not FDIC insured May lose value Not bank guaranteed Not insured by any federal government agency. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. No upfront fees The tax advocate probably wont do anything either. Each individual's tax and financial situation is unique. I cant believe they are getting away with this. No one has called to help. A verification email has been sent to your email address. Note, this is not a confirmation of your appointment, a branch associate will contact you to confirm a final date and time. I have missed the compliance training due dates due to the lack of help. For FAQs and Guides visit ourResource Center. 0 0. . I have 2 tax locations and still no help Jan 2nd. You can also contact the IRS at 1-800-829-1954 to initiate a refund trace. Downtown Santa Barbara 1000 State Street Santa Barbara, CA 93101 (805) 564-0213. The on/off switch for your Civista Debit Mastercard. To speak to a Customer Service Representative, please visit our Contact Us page for our Customer Service hours and contact information. Headquartered in Santa Barbara, CA, it has assets in the amount of $182,818,000. Same thing happened to me. Get up-to-date reporting on the status of clients and where they are in the Auto Collect process, Don't want to collect from specific clients? Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. ; Now I'm being told my refund was sent back to IRS on 10-21-22 but as of 1-23-23 the IRS has not received it. * Participating EROs have the option to not collect on certain taxpayers and will have the option to make this determination on a case-by-case basis. Fixed the issue. 2023 Montecito Bank & Trust. Lets try again. arival33 at hotmail dot com When presented with the secure email form, enter the email address of the recipient in the "To" field (1). All branches are open for full-service banking Monday-Friday, 9am-5pm. As concise as can be this company is fraud stolen my taxes my identity and has an account in my name ! Filing status. She said it's being held "because of the amount of my refund". I want my money. 1Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. For small business and middle market companies. Please contact me if your interested in joining. I have read several others dealing with the same issue on the BBB website with no results. When you book an appointment, youll select the date and time, the purpose of your visit and if youd like to meet at the branch, over the phone or virtually. [protected]@yahoo.com Youll need a social security number, or a W-8BEN with supporting documents, and a valid form of identification. Fight for your money Now I have to deal with a tax advocate Ive something so simple. Click here to scroll back to the top of the page, Click here to close the quick links modal.

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