Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. We have yet to receive a response.Heed my warning, dont become an owner of Marriott Vacation Club! Their answer was that you could use the Westin property amenities next door. Not to mention the cabanas are side by side only four feet apart.This is a time share operation. By the way, if you need to sell you will get pennies on the dollar. The pool bar provides a relaxing setting to enjoy oceanfront views, cocktails and lighter fare. All lies, and they clearly have a method to frustrate anyone that objects. 14806241000. All fields must be valid. Our timeshare has been worth our investment however the constant trying to upsell is extremely annoying. We also still had to attend the presentation, or risk being penalized more financially. Cost: Complimentary. - Feel confident knowing our suites, services, and amenities align with AAA Four Diamond guidelines- No surprises: all rooms, furnishings, and dcor are consistent- The official on-site property management company offers benefits you will not get when booking through another property management company or independent owner- Enjoy a worry-free vacation with room charging privileges- Explore the island and book activities with our concierge- Best rates are guaranteed when booking direct. Please use the "Staging" version of the Owner Emulation Tool if you must complete this blocked action. Marriott Proprietary Information Terms of Use | Your Privacy Rights | | Nanea is the newest of the Westin properties in Maui. Discover the perfect fit for your vacation or repeat your stay in a favorite unit each time you're in paradise. The Westin Nanea Ocean Villas, Ka'anapali is located between North Kaanapali Beach and the mountains of West Maui. I comparing the Westin Nanea to other resorts. Check out: 10 a.m. 69F / 21C Resort Toggle MenuResort Menu Overview Photos westin maui ipoolside Verified 9 days ago Url: vistana.com Go Now Guests are invited to experience a fun, complimentary 30-45-minute photo session with Blinnk Photography, perfect for families and couples! To help you stay healthy when you stay with us, weve expanded our exacting standards, from enhanced cleaning protocols using hospital-grade disinfectants to social distancing measures and hand sanitizing stations youll find throughout the property. We were misled as the MVC sales team mis-represented their offerings during their 90-minute presentation we sat through, as well as during subsequent phone and email conversations. They told her that she was getting no value out of the current timeshare, that she needed to upgrade so we could have ocean view and more access. We explained that we were not interested in any further sales as we are on a very tight schedule with our vacation. The concept of Customer Advocacy is a joke. Reviews on Westin Nanea in Maui, HI - The Westin Nanea Ocean Villas, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, Sheraton Maui Resort & Spa, Grand Wailea, A Waldorf Astoria Resort, The Westin Maui Resort & Spa, Ka'anapali, The Ritz-Carlton, Kapalua, Honua Kai Resort & Spa, Blinnk Photography of Maui, Wailea Beach Resort - Marriott, Maui, Blinnk Photography Ocean view We were told.to come back in 15 minutes to check. I have always enjoyed our timeshare and usually decline a meeting for further sales. Front Street Lahaina is 4.3 mi from The Westin Nanea Ocean Villas, Ka'anapali. The manager Mr Pedro Vargas took three more days to finally contact me. SCAM. There were multiple misrepresentations made about how the timeshare would increase in value and was a good investment. 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Vacation with Confidence: Our Next Level of Clean. You will be subject to the third partys terms and conditions and privacy policy. Professional photographers specialize in candid photography, classic portraiture, and artistic photography during sunrise and sunset. iPoolside is part of the reservation process. All Rights Reserved. We were told we could use the timeshare often and could travel to international destinations. Samoa and Jade are exemplify the spirit of aloha. Our exclusive services include front-desk check-in, valet service, check-signing privileges throughout the resort, mid-stay clean for stays of 7 nights or longer, a full-service concierge, and more. I wish we would have never purchased this and I would advise anyone DO NOT DO IT!!!!! We didn't expect ocean view but certainly not the parking garage. The room was huge and spotless, nice kitchen, great bed and amazing views. Find live music daily and Hawaiian-influenced cuisine featuring fresh, sustainable seafood at this oceanfront restaurant that pays homage to its namesake, legendary Hawaiian surfer Duke Kahanamoku. We found this unacceptable after traveling 4000 miles expecting a better view. I also had a MVC Supervisor tell me there are no plans to convert and/or combined the points. This villa has two private bedrooms - each with a king bed. The owner advocates defended the tactics, lies, and fraudulent information that was used to sell us our points. My wife and I have been Marriott Vacation owners for many years. We have been misled or lied to by salespeople several times. I WAS ASSURED THIS HAD BEEN DONE MY LAST ENDLESS TELECON WITH YOUR COMPANY. Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. We look forward to your return. Your real feelings show in that NOBODY can live long enough to get past the outer ranks of salespersons to a LIVE SUPERVISOR to remedy this mess. Absolutely incredible stay. If Bill Marriott truly cared about his dedicated customers like us, he would have their customer support team respond and refund us as we had requested (and they rejected). The resort's villas will feature the world-renowned Westin Heavenly Bed featuring lush sheets, down cushioning and a patented pillow-top mattress, which cradles and contours to the body for complete comfort. Warning: This site requires Javascript to function properly. Terms & Conditions | Samoa Leilua got us our room and did a fantastic job accommodating us, super helpfulshe spoiled us! Face coverings may be recommended or required. Any additional meals have to be purchased separately. I wish we would have never purchased into Marriott Vacations. Plus, my Bonvoy status should be . In addition, my Westin point conversion date is October 31st with no way to transfer Westin point if I wanted to. Nice.My CASE NUMBER is # - - - - - - with MARRIOTT:NOTE TO SUPERVISOR: DEAR SUPERVISOR, PLEASE JUST EMAIL ME REGARDING THIS ISSUE AND YOUR FIX. Your rep MADE NOTE AND PROMISED in a couple of weeks I would be able to call Interval International and combine the accounts. Plan your next vacation and share the fun. I only share this because I actually like Marriott. All Owners and guests must be physically present at check-in to verify their quarantine exemption status through the Hawaii Safe Travels website. Marriott has been very difficult to work with and have lied to us on multiple occasions regarding our timeshare. The salesmen pressure you for hours and hours and at the end it is simply not worth it. I'm a new Westin Club owner, purchasing a deeded week at Westin Nanea Maui this year with equivalent 6,265 (Westin) Marriott points plus my existing 4,000 Marriott point, totaling 10,265 total equivalent Marriott points. American Express. The timeshare salespeople, specifically Joaquin Boadella & Brooks Bohon, lied to my wife and me and continued to lie to keep my business by not letting us out of our contract. Reservations are required. AccessibilityStatement, Accessible guest rooms with 32 wide doorways, Accessible route from public entrance to accessible guest rooms, Self-parking facility, van-accessible spaces, Meeting room(s) with assistive listening devices, Valet parking for vehicles outfitted for drivers in wheelchairs. WestinWORKOUT Fitness Studio is open 24 hours. In addition to an incredible resort, youll also have one incredible destination to explore. In a wordhorrible. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility. This has been one of the most frustrating and costly experiences which we regret. We were told.to come back in 15 minutes to check. The full service restaurant is not open. The infinity pools give bathers a sense of continuity with the ocean that is 200 feet below the Westin bluff. What it boils down to is the Marriott Vacation Club and its sales agents very purposefully misrepresented the facts, lied, and used high stress tactics to bully and manipulate people into purchasing a useless product. Not addressing their owner complaints seems to be an ongoing theme with this company. He turned out to be a valet arking attendant. Their customer service people are marginally equipped to help and answer questions. WE TRUSTED THE MARRIOTT NAME when we signed on here, as we are decades long Marriott Rewards members (including at the Titanium Level) and never once thought that we would get screwed over like we have been here. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. J. Willard Marriott should be rolling in his grave if he knew how upset his long time, loyal customers are about the MVC. They (Westin & Marriott) have received my money on time but are unwilling to provide the status and benefits theyve promised. Real-time inventory management and booking software by RealTime Reservation LLC. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Returned in 30 minutes and were told yet another story. Checkout:10a.m. Youll find some of Hawaiis best aquatic fun just steps from your villa door. Phone:808-662-6300 We confirmed that is was okay to bring another couple before finalizing. This make no sense because anyone can go online and book a room at the same resort for an additional hundred dollars or so more per night. Privacy & Cookie Statement | Ask 771joans about The Westin Nanea Ocean Villas, Ka'anapali, Ask gyg2449 about The Westin Nanea Ocean Villas, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, We compared the lowest prices from 5 websites, Marriott's Maui Ocean Club - Lahaina & Napili Towers, We compared the lowest prices from 3 websites, Kaanapali Maui at the Eldorado by Outrigger. Let us help you make the most of your trip to Maui. At the end of the day a king-size Westin Heavenly Bed ensures deep, undisturbed sleep with multiple layers of refreshing down bedding. It goes against our guidelines to offer incentives for reviews. On your return, explore Lahaina legends at Pu'uhonua O Nanea cultural center. They would not even upsell us to another unit. Time Share sales people are snakes. All lies. Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. Again we called housekeeping and when she removed comforter and sheet a blood stain was revealed on the mattress cover. Thank you for your positive review as we strive to be a home away from home to Kama'aina and visitors. You will be subject to the third partys terms and conditions and privacy policy. How they can continue to get away with putting people in financial ruin is beyond me! Visiting the pool involves health and personal . ReadMore, Try a popular inter-island tour. Specialties: Join us for lunch and dinner at Inu Pool Bar, The Westin Nanea Ocean Villas' poolside dining experience. Days! We maintain relationships with the top tour operators on the island and provide on-site, hassle-free booking. more. Iris, Carolyn & Burton were excellent concierges. Travel photos and stories(and upload your own). 6902 East Greenway Parkway, Phoenix-Scottsdale, Arizona , 85254, USA. | The pool is open during the summer season and offers water slides, a splash pad, shade umbrellas . Our Westin Concierge is available to assist and arrange anything you may need during your stay. Time: 10a.m. to11a.m. Guests can enjoy various activities in the surrounding area, including golfing, horseback riding, outrigger canoeing and snorkeling. Thank you for acknowledging our outstanding staff that were a part of your Maui vacation. We called housekeeping and they eventually came up to clean it up.Counters were filthy as well.After housekeeping left the room , I asked my wife to check the bed sheets. Accompany your . Marriott even went as far as telling us the beaches were closed, they were not closed when they told us this. Once you experience the villa difference, youll never want to vacation any other way. Situated on 16 acres of Maui's North K'anapali Beach, The Westin Nanea Ocean Villas is designed to provide a relaxing haven replete with culturally inspired programs and authentic Hawaiian experiences. There's no capacity for cribs at this property. business travel features to the top of the filter menu so you can find them faster. Youre staying in the heart of paradise, and youll have easy access to world-class snorkeling, beach toys and inflatables, boogie board rentals and more even outrigger canoe trips all at your fingertips. Please refer to your resorts Property Update page for specific information regarding local government mandates that may currently be in place. Enjoy a hand crafted cocktail like the Lahaina 78, or the Acai Berry Mojito while you take in panoramic views of the ocean and K'anapali Beach. My experience with Marriott over the years has not been much better, but it is clear (in my opinion) that in recent years Marriott has completely lost its way and has zero interest in taking care of its most important asset - the owners / customers. Find us at: 130 Kai Malina Parkway , Lahaina, Hawaii 96761. The Westin Nanea Ocean Villas, Ka'anapali 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, Hawaii, USA, 96761 Tel: +1 808-662-6300 Kahului/Maui Distance From Property: 29.8 Miles Phone Number: +1 808-872-3830 Visit Website Alternate Airport Transportation: Speedishuttle Kapalua Airport - Maui Your spacious one-, two- or three-bedroom villa comfortably accommodates up to eight adults in as much as 1,470 square feet. A hui hou! !After housekeeping left the room my wife wanted to have a cup of tea and when she took out a coffee cup she discovered it was also dirty. Guests will revive in the Heavenly Bath enhanced with the brands Heavenly Shower, Heavenly Robe and White Tea Aloe bath amenities, in-room and high-speed Internet access. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. We were told we were going to learn about all the additional perks and benefits. COVID-19 is an extremely contagious disease that can lead to severe illness and death. Get inspired to explore the sea and swim with Kealohi. See images of the local area and the resort. Phone:808-662-6300 ConciergeRecommends, Fantastic dive sites abound off Maui. Amenities include a 10,000 square foot lagoon- style pool with an upper pool, children's pool and play area, two plunge . We voiced our complaints to Charles Buckley, the Director of Sales, but he never responded. Marriott's website is nothing short of shameful; it is extraordinarily slow and when you try to book points you routinely get a message "Fatal Error Searching Availability". We were told.to come back in 15 minutes to check. Took a while to get it. The Westin Nanea Ocean Villas Vistana Signature Experiences Rentals Details: Web45 Kai Malina Parkway, Lahaina , Hawai'i 96761 , United States 808-662-6300Check in: 4 p.m. Reserve now! I know they received it because our salesperson called us THE NEXT DAY telling us it was too late to cancel, and we had missed the rescission period. We found this unacceptable after traveling 4000 miles expecting a better view. The Westin Nanea Ocean Villas, Ka'anapali is a vacation ownership beach resort located in Lahaina, once the royal capital of Maui Loa. Good luck squeezing us for anything more! Create new account. A full-service restaurant offers ocean views alongside a menu of Hawaiian and international cuisine, plus the Westin brands signature SuperFoodsRX menu with nutrient-rich and delicious options. Make the most of your Maui getaway with a vacation package at a Marriott hotel and resort, from the captivating The Ritz-Carlton Maui to Marriott's Maui Ocean Club, rising over the . Taxes and fees that are shown are estimates only. It hasnt been fun. ReadMore, The road to Hana with a picnic lunch. ReadMore, See spectacular volcanic activity. Refresh, refuel and relax on your Lahaina vacation. What does that say about Marriotts ethics? Your positive review will surely put a smile on their faces. The Westin Nanea Ocean Villas, Ka'anapali: Westin Nanea Villas, Just opened, can't recommend - See 1,894 traveler reviews, 1,032 candid photos, and great deals for The Westin Nanea Ocean Villas, Ka'anapali at Tripadvisor. Not to mention the cabanas are side by side only four feet apart. ReadMore. My team members and I are truly local experts. You are only blocked from performing the attempted action on the live website, known as "Production". Happy Hour is from 3 p.m. to 6 p.m. daily. LocalAreaActivities Marriott Vacation Club is the primary timeshare brand of Marriott Vacations Worldwide Corporation. Poolside Cabanas and Casabellas can be reserved at, 47 Park Street, Grand Residences by Marriott, Marriott Grand Residence Club, Lake Tahoe, Marriott Vacation Club Pulse at Custom House, Boston. This property has only been open for a few weeks so while I'm only giving the property 3 stars at the moment I think there is room for improvement once everything is up and running and they have more and better trained staff. We were also sold on the idea that our ownership could be sold back to Marriott at a later date After paying almost $35,000 to date, we have discovered that there is no such thing as VIP status or specific benefits and Marriott does not buy back memberships. However, we got invited to a timeshare presentation at Marriott Oceana Palms, Riviera Beach, FL and decided to go. Each person had the same line after hours spent talking on the phone, "I completely agree with you but I'm soooo sorry I'm NOT the decision maker Let me pass you onto so and so - I'm sure they can help you!". This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. To learn more, please see destination-specific information below and reference our Face Covering Requirement information. Cookie Settings | Aloha Tako4you, you are always welcomed back at The Westin Nanea Ocean Villas. Only opened April 15, 2017. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Days. Their website is a "user-unfriendly" mess; constantly being changed, resulting in inconsistent performance and poor usability. Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. Im sharing our experience because people need to be made aware of their deceptive sales tactics and fraudulent sales presentations. Turn these moments into lasting memories! Amazing how everything ran so smoothly and such an impressive and friendly staff! At this point I just wanted to get unpacked and get a shower after a long trip! From family-friendly whale watching excursions to thrilling helicopter rides, Maui tours cant be beat. Please download an updated and supported browser . Bringing a pet to the resort will result in a room recovery fee. ReadMore, Prime snorkeling and water sports await. Our wedding reservations never cancelled. They con folks into signing the paperwork which they rush through and dont disclose the important financial information. We received the contract on August 21, 2021, and we emailed a cancellation request on August 31, 2021, just before midnight. Better than great, actually, amazing! However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. WE DID NOT PAY TO RENEW THE CLUB MEMBERSHIP in 2023. This is a time share operation. Situated on 16 acres of Maui's North K'anapali Beach, The Westin Nanea Ocean Villas is designed to provide a relaxing haven replete with culturally inspired programs and authentic Hawaiian experiences. ReadMore, One of the ultimate Maui excursions. Contributions should be appropriate for a global audience. It doesn't seem that the amenities will be enough to cover the resort once the entire place is complete. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. Seems repairs eeded to bbe made. A thrilling descent down a famous crater. Each villa invites guests to gaze at the breathtaking beauty of West Maui from the comfort of a furnished balcony. All in all, we can't recommend Westin Nanea Villas now. Ask dorubere about The Westin Nanea Ocean Villas, Ka'anapali. Don't do it regardless what you are offered unless it's free. This is not what was promised and I told my daughter I would not sign this contract and that we should cancel. In addition to our aquatic playground with waterfalls and caves, youll find amenities and fun-filled activities for the whole ohana (family). We are a new customer and already want our money back. Each review score is between 1 and 10. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. Their salesmen told us buying a timeshare was an investment where we would be generating a profit! They would not allow us to do this, and said we should have purchased vacation insurance. Visit hotel website >. 2 Resales from $5,000, 41 Rentals from $983/night Mahalo for taking the time to provide us with your review. Calm or rough? We just purchased points last year and had our very first point vacation at Marriott in Marco Island and Hurricane Ian hit and our reservations were cancelled. For added convenience, order online for curbside pickup or delivery. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This has been a horrible, stressful and anger-filled experience for us, and we felt compelled to inform others so that they can avoid what we are going through. Our 4 children were in the hotel room waiting for us, so we finally agreed to the smallest package that we were offered so that we could leave and start the vacation that we had promised to our family. ReadMore, Challenge yourself amid dramatic views. I have forwarded your review to the team for immediate follow up and would be grateful for the opportunity to discuss these occurrences with you.

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