Mia's mother told us she never received an apology from The Huntercombe Group. "We've been working hard and progress has been made to improve the care at the hospital, which has been recognised by our regulators.". "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she says. She was desperate to get her out not an easy process, since Bonnie had been sectioned. The Maidenhead unit is currently rated by inspectors from regulator the Care Quality Commission (CQC) as "requiring improvement", and the Stafford unit as "inadequate". Police are still investigating, so we are unable to reveal more details of what happened. Despite warnings being sent to the health service at a rate of more than one a day since 2019 a total of 1,643 sexual incident reports no action was taken to stop vulnerable NHS patients being sent to the scandal-hit unit. The support we've had from Active Care Group has been brilliant, I can't believe there is anywhere else that could do such a wonderful job looking after my son Carlo. It concluded "there was little offered in terms of actual treatment" and described the unit as a "dark space that had an oppressive feel". Our Tier 4 Child and Adolescent Mental Health Services (CAMHS) hospitals deliver specialist treatment to young people with severe or complex mental health conditions who need intensive inpatient treatment. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Police investigating sexual assault at scandal-hit childrens hospital as watchdog threatens closure, Scandal-hit childrens hospital sanctioned by watchdog after systemic abuse revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Government orders urgent review into safety of mental health patients in England, Ive been shoved, punched and spit on I believe Covid lockdowns are to blame, NHS slammed for sending children to hospital despite 1,600 sexual safety incidents, Thousands of sexual safety incidents at childrens hospitals not reported to watchdog, Scandal-hit hospital to close after investigation by The Independent. How to look regal by the experts the royals rely on:Tinned mackerel for youthful skin, walking through a Want better sleep? The alleged failings at Taplow Manor in Berkshire, then run by The Huntercombe Group, put young people at risk, according to former workers. She claims staff regularly restrained patients, ignored cries for help and were abusive. They'd do it in communal areas. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. Yet three years later in 2017 a CQC inspection into all of Huntercombe's children's mental health units highlighted concerns about staffing and observations, and raised questions over the systems to put lessons learned into practice. Taplow Manor is a Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18 with a diagnosed mental health condition. Dr Rosena Allin Khan, Labours mental health spokesperson, told The Independent that the government must commit to tackling sexual incidents within inpatient units. Alice, now 18 years old,says during that time she learned new ways to self-harm. I was told, If you tell anyone, well lock you up and throw away the key, and Nobodys going to believe you., Police investigated, but no charges were ever brought, she said, adding: There is this idea that someone can rape and sexually abuse children with mental illnesses because they dont matter as much. Apply to Huntercombe jobs now hiring in Maidenhead on Indeed.com, the worlds largest job site. Last January, The Huntercombe Group merged with The Active Care Group, and the Huntercombe Hospital in Maidenhead has changed its name to Taplow Manor. the service is performing well and meeting our expectations. Huntercombe (No 12) Limited, In Distress and fear, but also relief that Bonnie would receive the help she so desperately needed. No rating/under appeal/rating suspended We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. Figures obtained from the NHS show that Huntercombe's Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to England's child and adolescent. Maidenhead, They were treated worse than animals.". They also allege that an ungloved hand was thrust into her mouth during one restraint. The return of heroin chic is a cynical betrayal of young A problem shared by mother-of-four and GP Clare Bailey: I'm Rest easy! By now, Bonnie was being restrained twice a day, every day. Browser Support We are in the process of contacting patients relatives directly.. It shouldn't be open. Editors' Code of Practice. After a brief period at a facility in Torquay, she was sent back to Huntercombe, where she stayed for another nine months. Our sincere condolences go to all those affected.. So it made me want toself-harm in different ways, rather than stop me from self-harming.". And an anonymous patient, who was in the Stafford unit as recently as March this year, told us: "On multiple occasions I would hide myself in a corner of a room and self-harm without staff noticing my arm bleeding when they checked on me. 0000100346 00000 n Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ It said the safety and care of its patients were a top priority and it was working to move patients from the hospital by end of May 2023. And in 2020 and 2021 the NHS was alerted to 195 safeguarding incidents across the Stafford and Maidenhead units. Sky News has now seen multiple independent reviews of patient care corroborating accounts of poor practice, and we've gathered testimonies from more than 20 former patients who were in units run by The Huntercombe Group over a 10-year period. Kate changes into 379 jacket from Alexa Chung's Barbour collection as she and Prince A royally BIG portrait! Taplow Manor is a specialist child and adolescent mental health inpatient service managed by Active Care Group. 0000010172 00000 n She believes this is due to the trauma of her experiences. contact the editor here. Many abuses have been committed, and continue to be committed, in MH in-patient units across the UK. From the west, Huntercombe Hospital Maidenhead can be accessed via Bath Road (A4) from Maidenhead town centre. They're the 'guilt-free' doughnuts with the same calories as a glass of milk - but are they any good? Kate nails sporty chic in 600 Mountain Equipment jacket, 110 jeans and 175 walking Slice of pep-heir-oni? In 2018, the CQC removed registration for The Huntercombe Norwich hospital following fears over patient safety. What is clear from talking to Amber, her family and other former Huntercombe patients, is how they struggled with inadequate care which they were told was "normal". Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units. You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act. That was incredibly traumatic for me, after everything Id been through I had flashbacks., FEMAIL has spoken to girls who were patients at Huntercombe Hospital and their families. Taplow Manor was threatened with closure by health watchdog, the Care Quality Commission, last week if it failed to make improvements following a damning report. There was this huge culture of blaming patients, and very Victorian [views], like [we were] fallen women These girls are mad. And not only that, but it must be your fault, because youre mad, so youre sexually unboundaried. the service isn't performing as well as it should and we have told the service how it must improve. trailer <<696EBCE7E3184A3FB78C3D28D8149D8D>]/Prev 1053251/XRefStm 1690>> startxref 0 %%EOF 222 0 obj <>stream This service is regulated by Ofsted. The DHSC was approached, but would not comment specifically on sexual incident allegations. The statement added: Patients have been informed of the decision as have senior members of staff. Our goal is to care for people and help them lead rich, rewarding and meaningful lives, however that looks for them. Did this woman die because her genitals were cut? Danae says staff who were meant to be watching to keep her from harming herself would sometimes fall asleep. Ofsted Registered Independent Special School. HUNDREDS of people have demanded a mental health hospital to close down after a patient tragically passed away. The BBC is not responsible for the content of external sites. Any other browser may experience partial or no support. %PDF-1.4 % inaccuracy or intrusion, then please "They'd hold you down and you'd be crying screaming. Four years on, she remains visibly distressed by her experience. I cannot live independently.". The physical injuries, the trauma and pain and suffering, and they were children. Start your Independent Premium subscription today. Girls would self-harm and there would be blood up the walls from where theyd hit their heads, she recalls. This site is part of Newsquest's audited local newspaper network. the service is performing badly and we've taken enforcement action against the provider of the service. Huntercombe Hospital Maidenhead was placed in special measures by the CQC in February and is now rated as requiring improvement. Dr Tang said: "The death of a young person at Taplow Manor in February 2022 was a tragic and sad event. Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. A mental health hospital for teenagers is to close months after Sky News revealed accusations of the overuse of restraint and medication along with inadequate staffing and training. It was a place to which she went to get better. She looked like shed been in a fight. A mental health hospital for young people must still make improvements in several areas, inspectors have said. We are carrying out a review of quality at Taplow Manor. Also speaking to Sky News, lawyer Mark McGhee, who represents several former patients in the units run by the Huntercombe Group, said he had been told of allegations of "violations of human rights and serious physical, emotional and in some cases potential sexual abuse over a period well in excess of 10 years. Her family made a formal complaint to the hospital in April 2020. Read about our approach to external linking. The hospital has since said it plans to reopen as an adult unit. This service is regulated by the Care Quality Commission. Active Care Group said there are currently no plans by the NHS to pause admissions or by itself close Ivetsey Bank hospital. Taplow, 0000107933 00000 n The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. 0000108229 00000 n Staffing across the wards was inconsistent, with the same number of staff allocated to a 20-bed ward as a 10-bed ward. Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 in the UK, or email jo@samaritans.org. A scandal-hit childrens mental health hospital will close months after an investigation by The Independent uncovered claims of poor care and systemic abuse. She says the reason she didnt speak up was that staff repeatedly told her: Your mum hates you, youre just a massive burden. During that time, we can reveal the CQC gave permission for 29 young people to be admitted. Huntercombe Hospital - Maidenhead is a specialist child and adolescent mental health inpatient service (CAMHS). Are you sure you want to delete this comment? Jane's care was examined in a subsequent independent review shared with Sky News. Want to bookmark your favourite articles and stories to read or reference later? Contact us Address Huntercombe Lane South Taplow Maidenhead Berkshire SL6 0PQ Get directions (opens in Google Maps) Phone 01628 667881 Online Visit Hospital website Send email to Hospital Find another hospital What patients say There are currently no reviews for The Huntercombe Hospital Maidenhead. In the future they're going to help me become more independent with the care and support they provide. NHS England and the Thames Valley provider collaborative have been approached for comment. The Fullers are among many who think it should be closed down, incredulous that neither the CQC nor NHS England has done more. Following its recent inspection of Taplow Manor, the CQC noted it is the only psychiatric intensive care unit wider geographical area. "I get flashbacks of everything that happened. I was dragged into the feeding room and then held down. It also builds upon the feedback we have received from young people and their families about what matters to them. Overall: Inadequate. Amber is now supported by her parents and her sister Zahra at the family home. Active Care Group took over the Huntercombe Group Hospitals in 2021. The postcode to use for the Sat-Nav is SL6 0PQ. Conditions we support, but are not limited to: Taplow Manor is one of the UKs largest providers of specialist mental health care for children and adolescents. 0000068867 00000 n 0000011966 00000 n Natasha said: "When in Huntercombe - something I find very painful to think about, let alone talk about - I was heavily sedated, restrained every day and injected.". Please fill out the form below and our services team will respond quickly and efficiently to your enquiry. "Listening to the evidence around Mia's death and how she managed to take her own life within such a supposedly secure unit was disgusting," Tori said. 0000080790 00000 n I try to think I did help some of the patients, but I still think I was part of something really bad, and that makes me feel responsible, Steph says. See new profile We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. The hospital has capacity for 59 beds but at the time of the inspection in July could only admit 50 patients because of restrictions on its registration. Join thought-provoking conversations, follow other Independent readers and see their replies. ", An NHS spokesperson said: "All services must provide safe, high-quality care and deliver on the commitments in their contracts. A spokesperson for Active Care Group, which merged with the Huntercombe Group last Christmas Eve, confirmed a young patient tragically passed away at the John Radcliffe hospital on Monday, February 14 but did not provide further details. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed since then and it is now rated as requiring improvement. In a statement to The Independent: Thames Valley Police, said: "Thames. Huntercombe Hospital Maidenhead, in Berkshire, cares for children between the ages of 12 and 18. She went in when she was just turning 14. Any other browser may experience partial or no support. FEMAIL has spoken to former patients of Huntercombe Hospital Maidenhead Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital Inspectors found dried bloodstains on. 0000116329 00000 n Julie felt staff didnt attempt to follow this guidance. Maidenhead, The secret mine that hid the Nazis' stolen treasure. During Femails investigation, we heard accounts from severalformer Huntercombe patients. Bonnie describes how she and other girls were repeatedly force-fed with a nasogastric tube. CQC have also told the hospital to make urgent improvements to the way staff carry out observations to keep young people safe. Patients told us blood on the walls after episodes of head-banging wasn't cleaned up properly, which they found to be "triggering". Latest inspection: The following year, the NHS and the Royal College of Psychiatrists set up a group to tackle the problem. The move comes after an investigation by The Independent and Sky News heard from more than 50 patients who alleged systemic abuse by the provider, while Taplow Manor is facing two police probes one into a patient death and a second into the alleged rape of a child involving staff. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Please use Chrome browser for a more accessible video player, "When I used to be restrained people would hold me down for hours and hours. They started struggling to fit it, [but] would carry on anyway; sort of punching the back of my nose. If you are in the US, you can call Rainn on 800-656-HOPE (4673), Join thought-provoking conversations, follow other Independent readers and see their replies. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed . Huntercombe Hospital Maidenhead is located on Huntercombe Lane South to the east of Maidenhead. A spokesperson for Active Care group said the "difficult" decision to close the hospital was made after the Thames Valley. Last month it was revealed that a further sexual assault, at a unit in Stafford owned by Active Care Group, had been reported to the police in recent weeks. 0000003282 00000 n Kate takes Charlotte to watch Cinderella at the Royal Opera House ahead of her 8th A new Coronation do? 0000011119 00000 n When the CQC inspected the unit in December 2022 there was a cap on the number of patients it could treat, up to 22, due to care concerns identified in June 2021. 19/11/2020, 03/12/2020 I am concerned that the wellbeing of Active Cares patients is disregarded in favour of profit.. Following The Independents reports, the government launched an independent rapid review, though this has been criticised for focusing only on the data held on mental health services rather than taking a more comprehensive approach. And it's care which the NHS is paying millions for every year. Huntercombe Hospital Maidenhead, based in Huntercombe Lane South, Taplow, provides specialist child and adolescent mental health inpatient service, including psychiatric intensive care for young . Watcombe Hall closed in 2017 after it was placed in special measures. The practice is permitted under NHS guidelines, but Huntercombe reinserted the tube for every feed, which is against best practice, according to the Royal College of Psychiatrists. 0000002025 00000 n Despite significant improvements noted in the latest CQC inspection, Taplow Manor has received a disproportionate amount of media attention in recent years. 2023 BBC. 0000012561 00000 n But the teenagers also spoke of the trauma caused by their experiences, and how they felt the units were not places where they would get better. Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital. Where we find issues we have taken, and continue to take, decisive action. 0000096844 00000 n Active Care Group, which runs the hospital, confirmed it would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its service untenable. Neve said that she doesn't blame the staff for what happened to her. They all say they were failed by the care they received from a single provider - The Huntercombe Group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. The Huntercombe Group was taken over by Active Care Group (ACG) in December 2021. Huntercombe Hospital Maidenhead, in Berkshire, cares for children between the ages of 12 and 18. The hospital was rated inadequate by the CQC following its most recent inspection in December 2020. I dont blame the staff, there simply werent enough of them and they werent well trained. Children are supposed to be in therapeutic settings with proper care and protection. The Fullers are far from alone in making these shocking assertions. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died. The incident led to an outcry from former patients who started a petition to seek the hospitals closure. Words cannot express how much that means to me and my family. 0000068937 00000 n Theyd get it stuck halfway down [my throat] and say: Youre fighting it. 0000080763 00000 n Taplow Manor provides specialist mental health services for children and young people aged 12 to 18. Farewell NHS Covid app but is the pandemic actually over? The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. ACG Holdco Limited1 Suffolk Way, Sevenoaks, Kent, TN13 1YLCompany Number 11157123,Registered in England and Wales. I came forward about the sexual abuse I experienced by a Huntercombe staff member in the hope that future patients would be protected. 0000007338 00000 n A genuine person-centred approach sits at the heart of our model because no two individuals share exactly the same needs, hopes and challenges. 0000010598 00000 n But what we will be seeing is the tip of the iceberg.. And she told us: "The unit wasn't very hygienic there was blood all over the walls.". I dont want it to happen to anyone else.. Day trips and other outings are always pre-planned and we like to travel in style with our own minibus allowing for safe travel. The Huntercombe Group also ran a unit in Stafford. She said it led to her making "an attempt" three or four times a day. The staff were so nice, says Julie. Bonnie says she spent the first few days terrified and curled up in a ball on her bed. When Julie Fullers 16- year-old daughter was admitted to hospital with anorexia in 2018, she felt a mixture of emotions. HUNDREDS of people have demanded a mental health hospital to close down after a patient tragically passed away. 0000033836 00000 n She quickly discovered that the rules said patients had to eat a whole meal within half an hour. 9 Department for Child and Adolescent Psychiatry, University of Cologne, Cologne, Germany. By then she was desperate to die andmade several attempts on my life. is run by Archived services are ones which are no longer part of a provider's registration with CQC. The following ratings are from our focussed inspections, Huntercombe Hospital - Maidenhead The review, shared with Sky News and published in 2021, was highly critical. However, a spokesperson said: We deliver our services in line with specifications set out by the Royal College of Psychiatrists and NICE, and we are regulated by the CQC. "It's like whatyou read about asylums and workhouses, and it was horrendous. "My mum is my full-time carer as I cannot be on my own due to this. She says: If Id had proper care and compassion, I dont think I would have felt so helpless. You can find out more about archived services and how you can use the information on our page about searching for the history of care services. But she says: I was never even admitted to A&E, and had to wait for them to pass through my body. Now after my rehabilitation I am not only going back home, I'm going back to work. It provides specialist mental health services for adolescents and young people from 12 to 18 years of age. Bonnie says: I got too scared to eat. Over 1,600 sexual safety incidents in one 59-bed childrens hospital, Save over 10% on everything with the Boots advantage card, 15% off all first time bookings over 45 - Treatwell promo code, 30% off selected brands with this Notino discount code, Extra 20% off selected fashion and sportswear at Very, Over 20% off makeup and skincare in the Charlotte Tilbury sale, Compare broadband packages side by side to find the best deal for you, Compare cheap broadband deals from providers with fastest speed in your area, All you need to know about fibre broadband, Best Apple iPhone Deals in the UK May 2023, Compare iPhone contract deals and get the best offer this May, Compare the best mobile phone deals from the top networks and brands. "This closure is testament to the strength and tenacity of the children and their families who have suffered in these places.". But 2,382 people have backed a petition on Change.org demanding for the Maidenhead hospital to close down. Relatives said they had to call wards several times before staff answered the phone and long waits were recorded for some therapies. She said: "Sometimes when they were trying to get me in holds, they would swing me round really hard and I would fall into the wall so I would get bruised knuckles. What's emerged are disturbing themes about the treatment of patients: the overuse of restraint and medication; poor observation levels which left youngsters at increased risk of self-harm; and an environment where they felt they wouldn't get better. It said Amber's care had involved an "over-reliance on physical intervention and medication". It comes after the Huntercombe Group closed its Watcombe Hall unit in Devon after a nurse was convicted of the grooming and sexual abuse of two patients. From what I saw, most people ended up leaving Huntercombe worse than when they arrived.. A Gannett Company. Statistics show that 48 per cent of patients who made claims in the last quarter received psychological support after making an allegation. This service was archived on 5 March 2021, Archived services are ones which are no longer part of a provider's registration with CQC.

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