If you have had a change in your network's settings (new network password, SSID, or a new router), you can use the Wi-Fi Connection Assistant to re-establish network connectivity for your printer. You may need to reestablish the wireless connection, or set your printer up wirelessly if it has not been connected wirelessly before. Before you print, be sure you have the appropriate printer selected. Head to your printer manufacturer's websitewhether it's HP(Opens in a new window), Brother(Opens in a new window), or someone elseand search for your printer's model number in the support section. So before heading into the more complicated fixes, you need to take some basic troubleshooting steps to resolve the issue. I also tend to stop the print spooler service after I quit using the printer, since it takes up so much resource. You will be directed to the Drivers and Downloads page for your printer. You may unsubscribe from the newsletters at any time. If your Canon Pixma is not printing, you can find out the reason by troubleshooting the problem. 2) To delete the print jobs, from the Printer menu, select Cancel All Documents. Then, pay close attention to the options that appearif the drop-down menu shows a different printer than the one you want, click it to select the correct printer before continuing. After you print to narrow width paper, the machine may cool itself to maintain the print quality. Depending on the kind of device and kind of printer you are pairing, the reason for this problem can vary. If the printout shows that the connection is. In [Printers and Faxes], [Devices and Printers], or [Printers] under [Control Panel], confirm that the printer is check-marked. A list of models supported in Windows 11 can be found here. Ensure the USB cable is plugged in snugly at both ends, and that the power cable is plugged into the wall. Disconnect the power from your router for approximately 30 seconds. Pay Attention to Physical Indicators. If the same printer is listed multiple times, you may have to remove the duplicates and try to print again. + Wi-Fi Communication. If the USB data cable is not completely connected into either the computer or the printer the print request is not going to reach the printer. If you have Ethernet in your home, try connecting it to the network that wayyou may find an Ethernet jack hidden somewhere on your printer (check its manual; I've seen them in very hard-to-find places). Heres how you can fix the Canon printer printing blank pages issue. Check2 Make sure printer is properly connected to computer. If you aren't able to connect your printer to the router directly, you have another option: connect it to your computer over USB, then use your computer's built-in printer sharing to. Check the fields under thePort,Description,andPrintercolumns to confirm that the printer is set to the proper port. So if you cant remember when was the last time you updated your printer driver, do it now as it may fix your issue right away. Please install this update if you are experiencing problems with installing or using your product via USB. If your printer's own test page comes out fine but Windows throws an error, you can be reasonably sure you have a software problem. Between lots of moving parts and scummy ink-related business practices, it's no surprise these must-have tools cause endless amounts of frustration. The printer is not set as the default printer. In some cases, your printer can say there's a paper jam even if you don't see a sheet of paper stuck in the mechanism. The printer is connected to your computer or network before you install the printer driver. The printer is pretty new. Im assuming heads are clogged but cant clean them successfully PLEASE HELP. Confirm that the access point or router is turned on. Driver Easy will then scan your computer anddetect any problem drivers. No joke, my father-in-law's printer doesn't work unless all the upstairs doors are open, because they impede the already-weak Wi-Fi signal. Next, click the [-] sign under the printer list to delete the printer. If printing starts normally, there is a problem with the relay device. Heres how to fix the Canon printer not responding. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. If Canon PIXMA printer is not set as the default printer, and the command is going to some other device. Check 2: The printer may be too far away from the access point or router. After downloading the setup file, run it to install Wi-Fi Connection Assistant. Step 1. ID Is your printer refusing to connect to the internet? Keep reading to fix the 'Canon printer not printing' issue. 3) Double click Print Spooler in the list of services. Followthe steps below to resolve the issue. Copyright 2009-2023 Easeware Technology Limited. (If your printer isn't showing an error, keep reading.). The printer may be too far away from the access point or router. Run printer troubleshooter Type Troubleshoot in Windows Start Search box > Click Troubleshoot > On the right side, Click Printer > Run the troubleshooter 2. Try removing the paper tray, re-aligning the paper, and sliding it back in. Then click Windows Defender Firewall from the results. (May take approximately 1-2 minutes for the network to be fully functional.) 1. In this case, you need to delete print jobs from the print queue. Pixma TS3122. If the wrong printer is automatically selected, you may want to set the desired printer as the default printer. Then, we have got you covered! If printing starts normally, there is a problem with the relay device. Now attempt a test print to check if it brings your printer back to normal state. There's plenty of ink in the printer. If they are already turned on, turn them off including the printer, and turn them on again. I have not been able to print any other documents, either. Since there are multiple causes for these messages, there are also multiple possible resolutions. If you connect the printer to your computer via a USB cable, check whether the cable is properly connected. Switch the printer off this can be done by pressing and holding the power button. It may be necessary to remove all of the listed printers and then reinstall. This wlil happen if you got a new wireless router, or if you changed the SSID or password of your current network. Keep an eye on your inbox! If there have been no changes to your wireless network (new router, new password for your router, etc. You've probably already ensured paper is in the tray, but just in case: put paper in the tray. Select OK to close the Printer properties window. That, and any other details you'd like to give will help the Community better understand your issue!If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.Thanks and have a great day! For Mac OS X, select [MP Drivers] and [Canon IJ Network Tool] and click [Next], then follow the instructions. You may need to scroll to see all the entries. To remove your current printer, go toControl Panel > Programs and Features(or in Windows XPAdd or Remove Programs). ), turn off and unplug your printer. Check cables or wireless connection Step 3. Make sure that the installed drivers are up to date and download if a new update is available on their website. Run the printer troubleshooter and follow the instructions to fix any problems it discovers. Before getting started, we suggest you try using Restoro to fix your issue. This solution can sometimes be finicky in its own right, but it's worth a shot if your printer just refuses to stay connected to Wi-Fi on its own. Press the power button to turn on the printer. There's plenty of ink in the printer. Prior to this, it was printing fine. Follow the below steps to resolve the Canon printer wont print black problem by unclogging the clogged nozzles. If Wi-Fi Connection Assistant is not displayed on the Start screen, select the Search charm and search for "Wi-Fi Connection Assistant". Power to the printer is fluctuating. Once fully rebooted, try to print or scan again. + Select the Appropriate Printer. Hopefully, they work for you and your printer is functioning properly now. Power down the printer and disconnect if it's connected to your Mac via a cable. If the print items do not clear, you can try the manual process. 03/30/2023: New firmware updates are available. You can go to their website to find and download the driver you need. The first thing to do when you spot this problem is to take a look inside the printer and see if there is any dirt on the drum and/or rollers. Save any needed work and close all open applications. If the printer driver is set to the wrong port, select the box next to theappropriate port, then selectApply. Driver Easy will automatically recognize your system and find the correct drivers for it. The computer will then attempt to communicate with the printer. If the printout shows that the connection is Inactive and it shows the wrong SSID (network name), the printer will need to be reconnected to the network. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. The steps below will help in resolving the issue and possibly identify the cause. If the system or printer has stayed inactive for too long or slow internet connection can also be a reason for the printer going on sleep. If there have been no changes to your wireless network (new router, new password for your router, etc. All rights reserved. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. The root cause seems to be with the Canon MF printer. Items 1 to 6 listed below may be the reasons why the printer suddenly becomes unusable. If you aren't able to connect your printer to the router directly, you have another option: connect it to your computer over USB, then use your computer's built-in printer sharing to print from other PCs in the house. Wait for a few minutes and then power the printer back on. Then raise the paper tray and its extension. [7 Steps], How Do I See All My Likes on Facebook Dating? In some programs, like Google Chrome, you may even need to click See More for a full list of connected printers. If there is a recent change in the router or network connection that could make the printer go offline and it will stop printing. From the Printer properties window, select the . 1) In the Search bar, type windows defender firewall. Your email address will not be published. Reasons and possible solutions for the "Printer Is Offline" and "Printer not responding" message when using a Windows PC, Print out the network setting information, devices that may interfere with network communication, ports used by the printer for network communication, Reconnect Your Printer to a Wireless Network (Windows). Once you've figured out the errorprinter jam or no inkjump down to the corresponding section of this guide to diagnose it further. Select it by placing a check in the box for your printer. Update Your Computer. Restart. I find that my printer often thinks everything's peachy, even though it shows as "Offline" in the Windows Printer & Scanner settings. Youre not alone. So your printer will not be working if you neither set it as a default option to print nor select it as the dedicated printer. Once fully rebooted, try to print or scan again. Sometimes, printers are finickythere may be paper loaded, but if the printer can't grab hold, it's going to think it's empty. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from that VPN and print again. router, printer, and system. What to Do if Your Soundbar Has No Sound, Good Migrations: How to Move Your Windows Drive to a New PC, How to Turn a Raspberry Pi Into a NAS for Whole-Home File Sharing. After youve confirmed that the machine is perfectly powered on but the printer still wont printer, take more steps to check the connection status as follows: For users with a wireless Canon printer, its essential to confirm the printer has a secure connection between your machine and the router. Using USB to avoid wifi problems. Download the latest driver, software package, and/or firmware update to ensure every link in the chain is as up-to-date as possible. [Repair Tool], How to Fix 49.4 C02 Service Error? Or if you still need help, visit our Canon Community by clicking the button below to get answers: If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your. Trying to replace the cartridge if the blank pages issue persists. Note: Do not close the Services window, simply minimize it as youll go back to it later. So you can use the browser to search for the specific driver directly. If you lost the manual, you can usually download a PDF copy from the manufacturer's support page for your printer. Zaynab is yet another medical student in our team. My printer is a PIXMA G4210. If you have recently changed the cartridge, maybe the new one is not supported by the Canon Pixma printer. This doesn't make any sense. Disconnect and reconnect the power cable at both ends. If there is still no response, move to the next step. Then paste in the following commands, pressing Enter after each one: With any luck, this will bring your printer back to life and you'll get the document you've been waiting for. EN Frustrating as they can be, printers do sometimes tell you what the problem is so you can avoid trial-and-erroring your way through the troubleshooting process. Keep an eye on your inbox! Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. If you have experienced status messages such as "Printer Offline" or "Printer not Responding", the Wi-Fi Connection Assistant may resolve the connection problem. If your printer is connected to your computer's USB port, check the System Report to see that it has an active connection. If there is still no response, move to the next step. ), turn off and unplug your printer. There are a few ways to do this, but the easiest is probably from the Command Prompt. Clear and reset the print spooler Step 6. Back to Top Click the [+] icon. I've done a cleaning and aligned the heads, but nothing helps. 0 Likes Reply zee123 Apprentice In response to Caemene Options 02-01-2021 12:29 PM You may need to reestablish the wireless connection, or set your printer up wirelessly if it has not been connected wirelessly before. The printer driver is installed before you complete a needed upgrade to the computer's operating system. If your printer has a button like the one shown, selectYes, then clickNext. 4) Make sure Startup type is set to Automatic and Service status is Running. 2. Wi-Fi printers seem to be as finicky as the moving parts inside them, so while we've focused on printer troubleshooting basics beforeand those are still good routes to pursueif you find your printer is disappearing from the Wi-Fi network, this guide will help you fix networking problems so you can get your documents out the door. If the printer is turned on, check your computer settings to ensure you have selected the correct printer. If the canon Pixma is not printing wirelessly, try restarting all the connected devices i.e. For details, download the PDF manual, "Guide for Printer Setup for Network," from the download library and refer to it. Are you frustrated cause your Canon printer wont print? If you want to use yourPIXMA, MAXIFY, CanoScan, or PIXMA PRO (and some imagePROGRAF PRO)model with Windows 11 with a USB connection, please keep the following information in mind. Printer was printing fine, but now it sounds like it's still working, but nothing prints. Mac users can do something similar from System Preferences > Sharing > Printer Sharingjust check the Printer Sharing box, check the box next to the printer you want to share, then add it from your other computers as if it were a normal network printer. As with all technology, it helps to begin your troubleshooting journey by updating all the relevant software. Not all models that are compatible with the Wi-Fi Connection Assistant will support this function. Basically the printer and computer are not able to communicate. Then, move to the next step. You may unsubscribe from the newsletters at any time. See if the printer shows up in yourrouter's network list, or try moving the printer closer to the router to see if it's just out of range. Well get back to you ASAP. This printer will now vanish from your list. Right click on the Print Spooler service and select Start. However, please note that when installing drivers for printers with faxing capabilities that the installer may not proceed. Turn off all such applications on your system temporarily to see if that solves the issue. Hold down the Shift Key and shut down the computer. From the Printer properties window, select the Ports tab. (This should go without saying, but make sure the Wi-Fi name and password are correct.). mY CANON TS 8020 PRINTER STOPPED PRINTING LETTERS. Lastly, make sure that the Pixma printer and the system, both are connected to the same network connection. As a technical writer at Driver Easy, Sammi writes easy-to-understand articles and technical tutorials to save our customers time troubleshooting. If your printer has a sub-par Wi-Fi chip, it may need a super strong signal to stay connected. It will then connect to the printer and send it the information to connect to the router. Sometimes, your computer's print queue can get jammed up with old documents that failed to print for one reason or another, holding up the document you need right now. The computer will temporarily disconnect from your wireless router. If your problem persists, try the fixes below. Thats it the full list of fixes for Canon printer not printing issue. Since Canon has several official websites like Canon UK, Canon USA, Canon Europe, etc., they may not share the same model. Then start the system. Once the power is reconnect it may take approximately 2 minutes for the network to become fully online. Consult the reseller of the relay device for details. Open the Printer properties screen in Windows. The computer will temporarily disconnect from your wireless router. The Wi-Fi Connection Assistant will indicate that it is diagnosing the computer's network settings. If you don't have Ethernet in the house, this is one area where powerline adapters(Opens in a new window) can come in handy. You will be directed to the Drivers and Downloads page for your printer. Yes I have paper in the tray, yes all ink pots are full, yes the printer is connected to my laptop. Disconnect and reconnect the power cable at both ends. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Incompatible drivers or virtual printer copy can also cause trouble. Disconnect your router for approximately 1 minute and reconnect.
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