Due to inactivity, your session has expired. Assist Wireless does not guarantee the speeds of the data services it provides. How long will it take for me to receive a free phone if I sign up for Assist Wireless? Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. This VTech CM18045 DECT 6.0 cordless expansion handset features an extra-large display for easy viewing and a 50 name-and-number caller ID history for convenient callback. You can either visit a store or call customer service at (1-855) 392-7747 to find out if there are any deals available. Here, the phone will turn off automatically. The full-duplex speakerphone lets both parties speak at the same time. AT&T has you covered with AT&T Wireless support, troubleshooting, how-to articles, & videos. Here is where you can find a local dealer: https://www.assistwireless.com/locations/. In Missouri, you can get a Lifeline plan with free unlimited data, talk, and text. The Assist Wireless phone, as well as the Lifeline phone service that comes with it, include a slew of standard features. They will let you enjoy all their benefits in your state sustained by your replacement phone. Then, you'll need to click "transfer benefit.". Assist Wireless is a lifeline ETC (eligible telecommunications carrier). To assure wireless replacement phone activation, you will first press your phones power button and hold it. Call 800.331.0500. You can, however, switch to Assist Wireless and use Lifeline instead. Theyll send it to you within a few days, and any money left in your account will be moved to the new phone. PHONE OFFERwith qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. If you experience an equipment malfunction, call us at 1-888-321-5880 and we will arrange for a similar replacement phone. Amazon.com : AT&T BL102-2 DECT 6.0 2-Handset Cordless Phone for Home with Answering Machine, Call Blocking, Caller ID Announcer, Audio Assist, Intercom, and Unsurpassed Range, Silver/Black : Office Products Oklahoma Subsidized Cell Phone - Device Help | Assist Wireless Check Balance & Refill Customer login (855) 392-7747 info@assistwireless.com Customer Service Hours Mon-Fri | 10am-6pm CT Sat & Sun | Closed Home Oklahoma Lifeline Device Assistance | Assist Wireless Lifeline Phone Replacement You've got questions. If the device is defective, it may be covered by the phones warranty. In addition to lifeline service, Assist Wireless also provides prepaid cell phone service to non-lifeline customers. There is no fee for Extended Warranty repairs, but the replacement fee is $49 (applicability determined at the time of claim based on device type). If you still cant find your phone, let us know right away and well temporarily suspend your service so no one can use your remaining balance. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. When you replace your phone, you should provide the receipt from assurance wireless. 100% FREE UNLIMITED DATA Limited time only Terms Of Service. They can be contacted by phone at 1-855-392-7747, by email at info@assistwireless.com, by mail, by calling #611 from your Lifeline device, or by sending them a message at assistwireless.com/contact-us. If you have an Android phone, go to Settings, press About Phone, and finally Status. That means the assurance authority does not offer you the phone warranty. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. So, you need to know about the replacement procedure for assurance wireless phones, and it is an easy task. Here, the warranty offer is not a big issue. In Arkansas, you can get a Lifeline plan with free unlimited data, talk, and text. An eligible household is limited to one monthly service discount and a single one-time device discount. You have 100% liberty to replace your assurance phone if it is damaged, lost, stolen, or has any other issues. Offer not available for existing Assist Wireless customers. Finally, you can call the assurance customer service center and tell them details & ask them whether they can help you or not. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. You may also qualify if your total household income meetsUSACs Federal Poverty Guidelines. Oklahoma Tribal offers a Lifeline plan with free unlimited data, talk, and text. If you experience an equipment malfunction, call us at 611 or 1-877-476-3451 and we will send you to the closest store for a replacement handset or arrange for a replacement mobile phone to be mailed to your address on file. After finishing this process, ensure your information is correct & valid. If you are experiencing issues with your messaging from your service provider, we first recommend checking your text and/or data balance(s). All our devices power up differently. You can qualify if you participate in Medicaid, Social Security Income (SSI), Food Stamps/SNAP, or another government program. Unfortunately, Assist Wireless website is devoid of information about phone upgrades. Again, the phone turns on and follows the steps seen on the screen. The reason is for the availability & changing of these devices when a new phone in the market. But its possible that youll lose your phone or want to get a better one. Alternatively, You can replace your lifeline by purchasing one of the models available in stores. You can find your Android phone by using the Find My Phone app, you can locate your iPhone with the help of the Find My iPhone app, or you can simply try calling your number. It's a part of the Lifeline & Affordable Connectivity Programs, which are government assistance programs operated by the FCC and funded by the U.S. government Read More 2023 The ISP Family All Right And Reserved. Following these processes, you can activate your assurance wireless account like the replacement phone activation. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Please allow 5 minutes for this to complete and then try using the internet. Assist Wireless partners with Guard Assure to offer our customers device protection plans. People who dont have a permanent place to live must give a temporary address that isnt a P.O. Apply for your free phone and Lifeline phone service online at any time. If you are applying based on income eligibility, you will need to provide a copy of last years state or federal income tax return or 3 consecutive months within the past 12 months of your pay stubs, Social Security benefits statement, Veterans Administration benefits statement, Retirement/Pension benefits statement, divorce decree or child support document, or Unemployment/Workers Compensation benefits statement. Videos stream at DVD quality (480p). Here, they may ask you whether you will agree to customize your phone or not. For Lifeline eligibility criteria and applicable terms and conditions, visit https://www.assistwireless.com/terms-and-conditions/. Assurance Wireless Phone: Warranty Principle, Does Verizon Work in Puerto Rico? Assurance Wireless Phone: Does it Replace the phone? Assist Wireless does not guarantee the speeds of the data services it provides. The wireless service for the low-income group is actually a lifesaver service. Select the issue you're experiencing to see your options: Damaged device (including water damage and cracked screen) Lost or stolen device Experiencing a manufacturing defect (mechanical or electrical malfunction) The Assurance Wireless customer service representative will ask you to provide details about the missing device. Your free Assurance Wireless phone comes with a one-year warranty from the original equipment manufacturer. So, you need to know about the assurance replacement phone model. There are many standard services that are included with your Assist Wireless device andLifeline phone service. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND TRIBAL LIFELINE. Taxes and fees included with service plan pricing. You can get 1 GB of data for no more than $15. Certain device protection options also include digital security and privacy features, 24/7 tech support and more. A subscriber must return the complete handset as received at the time of activation, in the same condition as when it was received. Assurance wireless phone upgradeis another pertinent reason for replacing assurance phones. Assist Wireless makes it clear that they have upgrade options for customers existing devices according to the Assist T&Cs. Here, you will assure the customer agent that only your SIM card was lost, stolen, or damaged. Please reach out to our support team at (855) 392-7747 for Lifeline device assistance to submit a request to temporarily suspend your account before you get your Lifeline phone upgrade. 400 minutes for just $8. The Lifeline Assistance program is supported by the Universal Service Fund. Assist Wireless partners with Guard Assure to offer our customers device protection plans. For more information about the EBB Program, you can call us at 855-392-7747 or 611 from your Assist Wireless phone. In addition, they provide their customers with many ways to earn free account credits. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND TRIBAL LIFELINE. . Assurance Wireless provides you with a replacement phone if your phone is lost, stolen, broken, or any other default and even fully damaged. Here, the phones original owner will only get the warranty benefits and be sure it has no chance to transfer. You will have 30 days to add a new device to your account before service will be disconnected. Assist Wirelesss Lifeline Program offers special deals, such as free plans and even free government phones for people who qualify in Oklahoma, Arkansas, Maryland, and Missouri. You may also visit an Assist Wireless Retaillocation(OK only) or any Assist Wireless Tent to enroll. Please note that data is required for sending picture (MMS) messages. If your phone malfunctions for any reason other than physical damage, Assist will repair or replace it for free within the first year. When autocomplete results are available use up and down arrows to review and enter to select. Try dialing ##72786# into your dial pad and this does a carrier reset (No personal info will be lost). Dial ##72786# into your dial pad and this does a carrier reset (No personal info will be lost) and your device will go through a series of updates. Assist Wireless Assurance Wireless Cintex Wireless Copper Valley Wireless Easy Wireless enTouch Wireless FeelSafe Wireless GCI Infiniti Mobile Life Wireless NewPhone Wireless Q Link Wireless Safelink Wireless SafetyNet Wireless Sprocket Wireless StandUp Wireless Tag Mobile Tempo Communications Terracom Wireless TruConnect True Wireless ACP is a federal government program operated by the FCC.

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